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Frequently Asked Questions
Can you modify a report to my specific needs?
Yes, a report can be modified to address specific requirements. Please submit your requirements via an email to research@arcluster.com with your specific needs.
Do you offer discounts?
Typically, we don’t offer any discounts on our studies. We encourage our enterprise clients to purchase usage based license to suite their needs. We offer a price subsidy for buyers from the academia and not-for-profit community. Please email sales@arcluster.com to avail the discount.
Do you provide country level forecasts?
We do estimate and provide country-level market forecasts. With regards to our syndicated reports, you can procure country level forecasts based on the list of countries specified post the purchase of the report.
How soon will I receive the report after payment?
Typically within 6-24 hours. However, in most cases, the report will be dispatched to you within an hour. We are also trying to make the report instantly downloadable and viewable online soon.
Is it safe to use a credit card to buy a report?
The payment gateway on our website is encrypted by 128-minimum to 256-bit SSL encryption. The credit card payments are highly secure and are guaranteed by our SSL partner.
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